Information we collect
Information you provide
When you write to us, you may provide your name, email address, phone number, selected service, and project details. If you use the assistant, you may provide messages and optional files, including documents, images, or audio. If you request a follow-up, you provide contact details and consent to be contacted.
Technical information
We process your IP address for security checks and to limit misuse of the assistant and message form. The services that deliver and protect this site may also receive browser and request information needed to operate those services. Mixpanel and Google Analytics may receive information about pages viewed, interactions, and your device or browser to help us understand how the site is used.
How we use information
- Respond to your messages and follow-up requests.
- Provide the assistant’s answers, assessments, and downloadable reports.
- Arrange a consultation when you choose to book one.
- Protect the site from spam, abuse, and unauthorized access.
- Understand site usage and improve the experience with analytics.
Assistant and uploaded files
The assistant processes your messages and the content extracted from files you upload to prepare a response. It uses Google Gemini for AI processing and may use Google Search to research a topic you ask about. Audio and images may also be sent to Gemini for transcription or description. Please avoid sharing sensitive information that is not needed for your request.
Assistant sessions use a browser cookie to keep your conversation available on this device. The session is set to expire after 30 days; session records and related uploads are marked for cleanup after expiry.
Services involved
We use Google Firebase to store assistant conversations, site content, and website inquiries; Cloudflare Turnstile to check for automated requests; and Resend to deliver inquiry notifications to our team. Mixpanel and Google Analytics help us measure site use. If you open the booking calendar, Calendly provides that booking experience and handles the details you submit there. These services may process information on our behalf or under their own privacy notices.
We may also share information when required by law or when reasonably necessary to protect the site, our users, or our rights.
Cloudflare Turnstile
We use Cloudflare Turnstile in invisible mode on our inquiry and assistant features to help detect and block automated abuse. It runs without displaying a visible security challenge. To provide and improve this bot detection service, Cloudflare processes browser and network signals, which may include your IP address, TLS fingerprint, browser user-agent, and the Turnstile site key and website origin.
For more information about how Cloudflare processes these signals, read the Cloudflare Turnstile Privacy Addendum.
Cookies and local storage
The assistant uses a session cookie named thinklabs_assistant with a 30-day lifetime. Messages and attached files waiting to send are stored in this browser until they are sent or you discard them. Voice note audio is cached in this browser so you can replay it in your chat for up to 30 days; you can remove the cache in your browser settings. The site saves your light or dark theme choice in your browser’s local storage under thinklabs-theme. We store your optional cookie choice in local storage for up to 180 days. Mixpanel and Google Analytics may use cookies or similar identifiers for measurement only if you accept optional cookies. Services such as Turnstile and Calendly may use their own technologies when their features load.
Retention and international processing
Assistant sessions, messages, and uploaded content are set to expire after 30 days, and a scheduled cleanup removes expired records. Inquiry records in Firebase and inquiry emails, along with booking confirmations, are kept for as long as needed to respond, arrange a consultation, and meet applicable recordkeeping obligations. Calendly manages information entered in its booking calendar under its own practices.
Our service providers may process or store information in countries outside Nigeria. The location depends on the provider and its configuration. Contact us if you have questions about a particular service or transfer.
Your choices and requests
You can accept or reject optional cookies and change your choice anytime using the button below. You can choose whether to send a message, upload a file, request a follow-up, or open the booking calendar. You can clear the assistant cookie and theme preference in your browser settings. Depending on the law that applies to you, you may be able to request access to, correction of, or deletion of your personal information, or to object to certain processing or withdraw consent. Contact us using the address below and we will review your request. You may also raise a concern with the Nigeria Data Protection Commission.
Children
This site is intended for adults aged 18 and older. If you believe someone under 18 has provided personal information to us, please contact us.
Changes to this policy
We may update this page as our services or practices change. The current version will be posted here.
Contact us
Think Intelligent Technologies LTD is based in Nigeria. For questions about this policy or a request about your information, email hello@thinkinteltech.com.
34 Chief Simon, Woji, Port Harcourt, Nigeria.